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FAQ's for a Microsite:

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Q: What is a Gear Up Nation medical microsite?

A: A Gear Up Nation medical microsite is a customized online store designed specifically for your employees to purchase approved medical apparel and accessories from trusted brands. The site ensures branding consistency, secure payments, and an easy reimbursement process.

 

Q: How much does it cost to set up a microsite?

A: There is a one-time setup fee that starts at $750, which covers site creation, product selection, branding customization, and secure payment integration.

 

Q: Is there an annual membership fee?

A: Yes, there is an annual membership fee starting at $700, which covers ongoing site maintenance, product updates, and customer support.

 

Q: Can the annual membership fee be waived?

A: Yes! If your group purchases more than $10,000 worth of products within a year, the membership fee for the second year will be waived.

 

Q: What brands are available on the microsite?

A: We offer a curated selection of popular corporate and medical uniform apparel brands, including Jaanuu, Cherokee, Healing Hands, MedCouture, Cutter & Buck, Helly Hansen, Patagonia, Peter Millar, Vineyard Vines, Brooks Brothers, Travis Mathew, Nike, Carhartt and more.  Want a specific brand represented on the microsite - let's chat about that in our intake session.  Please note, some brands we carry require decoration pre-approval.

 

Q: Are there products available other than medical uniforms or corporate wear?

A: Absolutely! In addition to apparel, we offer branded tumblers, Solo Stoves, tumblers, office supplies, bags, and accessories to support your team’s professional appearance and comfort.

 

Q: How do employees access the microsite?

A: Employees can access the microsite through your company’s intranet or via a secure login portal.

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Q: My employees would like to try on garments before ordering - how can we do that?

A: Yes!  We can arrange for a sample set order for representation of various products and sizes.  Prices will vary.

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Q: How is payment handled?

A: All payments are processed securely through the site. 

 

Q: Is there an option for warehousing pre-purchased products?

A: Yes! We offer warehousing services to store bulk-purchased products, allowing for faster delivery and better cost efficiency. Warehousing is paid by the shelf (24" x 18") starting at $100/year. This includes integration into your microsite stock and fulfillment.

 

Q: Can Gear Up Nation deliver warehoused product to our company?

A:  Delivery is can be arranged as a fee for service.  Or we can also arrange shipping.

 

Q: Can employees bring in garments for embroidery?

A: No.  Due to high quality controls and our commitment to delivering the best gear, we would prefer to be the source of blank merchandise for branding.

 

Q: What is the turn around time from order to fulfillment?

A: Depends, we prioritize all orders from our microsite partners’. Most product, unless warehoused or in stock - will be purchased on-demand and decorated as soon as it arrives in our shop. Pick or delivery, just like embroidery, will follow.

 

Q: Do you offer gift cards?

A: Yes! Gear Up Nation offers gift cards that can be used for employee uniform purchases. These can be distributed as part of your onboarding process to fast-track uniform acquisition or given as awards and incentives for employees. Gift cards make it easy for employees to select the gear they need while ensuring brand consistency.

 

Q: How do we get started?

A: Reach out to our team at Gear Up Nation to begin the setup process. We’ll guide you through product selection, branding approvals, and site customization to ensure a seamless launch! The timelines depend on the number of products, approvals for both products and shop branding.

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4966 Plainfield Ave

Grand Rapids, MI, 49525

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